FREQUENTLY ASKED QUESTIONS
Where are your
All our books are printed in Europe, which ensures the highest possible quality standards. Most titles are printed using the traditional offset process and then sewn and bound – again, to guarantee quality and longevity. However, where this is not possible due to limited demand, books may be printed digitally on demand. This will be specified in the book details.
What are the benefits of having an account?
If you set up an account, you’ll be able to save your delivery and payment details and check out faster. You’ll also be able to view your orders, update your billing, shipping and payment information, and change your address or password. As an added bonus, we’ll send you email alerts when new titles are added to the Library (you can unsubscribe from this service at any time).
You can create an account at Checkout or by clicking ‘Sign In’ on the navigation bar. Once signed in, you can view all your account details simply by clicking ‘My Account’ on the navigation bar. You can also view your order details by clicking ‘View Order No…..’ on your Order Confirmation email.
Can I track my delivery?
You can. Simply visit the website of the carrier specified on your Shipment Notification email and enter your order number to track the progress of your package.
Why don’t you ship to my country?
We pride ourselves on offering prompt, reliable shipping, and if the postal service of a particular country doesn’t meet our specifications, we won’t ship there. We keep the countries we ship to under constant review, but if we don’t ship to yours, contact us directly and we will find the most economical way to fulfil your order.
How many books are you planning to publish?
At Académie du Vin Library, we prize quality over quantity. We’re aiming to publish 6-7 titles per year, depending on the availability of our authors. Sign up for our newsletter and we’ll send you details of each new title when it becomes available.
Can’t find what you’re looking for or want to ask us a question?
If so, we’d love to hear from you. Contact us and we’ll try to help.